“Breaking up via technology is lame.” That's the sentiment of Amy Abrams on In Good Company Workplaces recently when she wrote about how easy it is to relay bad company news or a layoff or to leave a client via email, texting or voicemail. “It seems only reasonable and adult-like to either pick up the phone or meet in person– as awkward as it may be,” Abrams says.
She says the best way is to sit down and have an actual conversation. She even lists the benefits of a face to face:
- “It demonstrates your respect for the customer and the work you have done together in the past,” Abrams writes.
- “It demonstrates the respect that you have for yourself as a professional and your commitment to handle things as such.”
- “It may provide an opportunity for feedback (constructive or perhaps otherwise).”
- “It may provide an opportunity for you to make referrals (for the client to work with someone else or for the client to refer you to others).”
- “It allows for professional closure.”
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