Your People

Your People
Even the best managers sometimes make hiring decisions they come to regret. Why? Because there's a lot more to recruiting than finding the person with the right skills for the job.

Power Performance

What Michelangelo Teaches Us About Talent Management

by Jay Forte Thursday Mar 11, 2010

It is not the same workplace. Gone are the industrial-age days of managers watching over and controlling employees’ performance. Today's intellectual and service workplace needs self-motivated, passionate, fired up and engaged employees constantly thinking, hunting for opportunities and wowing customers. To activate this requires a different management approach.

Power Performance

The Critical Difference Between Loyal and Satisfied Employees (and Customers)

by Jay Forte Wednesday Mar 10, 2010

In a great Op-Ed piece titled,"The Emotion of Reform," NY Times columnist David Brooks writes that unless a political party is passionate about an issue, it just doesn’t advance the issue’s progress. Republicans seem dispassionate about health care reform; Democrats seem dispassionate about helping small businesses. What each is passionate about takes all their attention, time and focus. What they are dispassionate about never seems to go very far.

Must See Video

Increase Health Benefits While Reducing Costs

by SBTV Wednesday Mar 10, 2010

Increase employee wellness programs and education, and the health benefits will reduce costs to your small company, explain wellness consultants Dr. Jason Deitch and Dr. Bob Hoffman in this online video from Bizmore partner SBTV:

Power Performance

5 Questions to Ask Both Employees and Customers

by Jay Forte Tuesday Mar 9, 2010

I am a frequent blogger about the power of questions and how they create the essential dialogue that moves information, ideas and solutions. The great thing in today’s intellectual economy is the questions you need to ask customers are the same ones you must ask employees. Both the service event and the workplace now are “human-based” — these events are personal and emotional — and both benefit from questions that engage and connect to our humanity, our sense of belonging, and to feeling important. Here are examples of effective employee and customer questions:

Power Performance

Are You Hiring the Wrong People? 5 Steps to Picking Winners

by Jay Forte Monday Mar 8, 2010

It is a difficult and personally troubling lesson when you hire someone you feel to be a good employee and are soon disappointed by the performance and the inability to live up to your expectations.

Must See Video

How to Fire a Problem Employee

by SBTV Monday Mar 8, 2010

Terminating an employee is never fun, or easy, and you're almost always walking in a legal minefield. In this online video from Bizmore partner SBTV, learn why documentation is key, why you should never fire a worker on a Friday or a Monday, and other key steps to take before letting an employee go.

Workforce Trends

The Pros and Cons of Rehiring Employees Who Quit

by Ira Wolfe Friday Mar 5, 2010

Just a few years ago, using the axiom “time heals all wounds” and boomerang worker in the same sentence would seem so…contradictory. Today, many employees who have left a company to pursue opportunity elsewhere have shed the label “traitor” and have been ordained corporate “alumni.”

Power Performance

Have Employees Own Problems and Create Solutions

by Jay Forte Thursday Mar 4, 2010

At a business presentation this week, I was introduced to a new construction industry approach called the IPD — Integrated Product Delivery. It includes the constructor, designer and owner as a united front in the design and build process. All parties are included in the same contract and are, therefore, mutually accountable for quality, completion and cost control. This is an entirely new approach to construction. I thought of two things worth sharing as I heard Bob Caine, of Project Caine, mechanical and electrical engineers in Ft Lauderdale, Fla., explain the concept: 

Workforce Trends

You're Homesick. Should Your Employer Offer Support?

by Ira Wolfe Thursday Mar 4, 2010

Just when I thought I heard it all… I didn’t.  Just a few days ago, another story surfaced about how Millennials — often labeled as the spoiled, coddled and entitled generation — seemed to live up to their billing.  

Vistage CEO Solutions

What You Say vs. What People Hear

by Anne Salta Wednesday Mar 3, 2010

If you find that your powers of persuasion fall short on results, it may be the way you’re perceived by customers and employees. And that perception may come from your choice of words.

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