Most Popular
Chris Anderson: The Art of the TED Talk
by James Daly Thursday Feb 11, 2010In the past four years, the TED conference has evolved from an intriguing if somewhat esoteric boutique gathering to a worldwide phenomenon. Its showcase attraction? Presentations of ideas so compellingly delivered that attendees pay thousands to experience them first-hand. For that you can credit the prescience of Chris Anderson, the publishing entrepreneur who took over from TED’s co-founder, Richard Wurman, in 2001.
5 Questions You Should Ask Your Employees Today
by Jay Forte Tuesday Nov 24, 2009Recent statistics indicate that scientific information doubles every two to four years; general information doubles a little less frequently. At any moment you can search and find a response to most any question. Over 350 million times a day, Facebook, Twitter, LinkedIn and other social networks are sharing information within and between networks. We are connected.
Disputes in the C-Suite? 8 Rules of Negotiation and Resolution
by Amy L. Lieberman Monday Feb 15, 2010Conflicts at the “C” and senior executive level involve issues not typically present in disputes among lower level employees. The amounts in controversy and the potential devastating impact on the business warrant special attention. Company and individual reputations can be ravaged. Personalities can seem larger than life. And the well-being of all employees could depend on a successful outcome of the dispute.
Can't Say Something Nice? You've Got the Wrong Employee
by Jay Forte Tuesday Feb 16, 2010When polled, most managers feel part of their responsibilities is to catch employees doing something wrong or contributing less than they should. They feel reprimands or warnings (or, "corrective communications") are the most common type of workplace communication and performance feedback. Let’s set the stage to be fair:
5 Ways to Offer Outstanding Customer Service
by Paul Diamond Tuesday Feb 16, 2010Good customer service brings customers back and gets them talking and spreading the word about your business. There’s always a cost associated with retaining customers and with attracting new ones. Here are five tips to help you offer excellent service and lower the above mentioned costs:
How to Know When a Job Candidate is Lying
by Ira Wolfe Friday Jan 15, 2010Exaggerating your experience or job title on a resume and using your best friend, clergy, and neighbor as personal references on your job application used to be standard practice. Everyone did it and every employer knew it. Little white lies, such as exaggerating your role in turning around your department or ignoring a gap in employment, were rarely caught and considered fair game. As long as you didn’t screw up in the job if hired, your new employer lived with the no-harm-no-foul rule. But desperate times calls for desperate solutions.
10 Clever Questions You Should Ask Every Job Candidate
by Russell Riendeau Tuesday Jan 26, 2010Traditional interview questions oriented around performance, duties and responsibility are important, but the answers often obscure a person's commitment or emotional intelligence required for the job. By asking new questions, you’ll be amazed at what you can find out. The findings can help you make better hiring decisions, lower turnover and significantly reduce your hiring costs.
Time Management Tips for Busy CEOs
by Eric Reyes Thursday Jan 7, 2010Your New Year's resolutions are about staying in shape and meeting company goals, right? What about managing your time? Lisa Kanarek asked on Small Business CEO this week whether saving time is on your list. Don't discount the importance of budgeting your time efficiently. It can mean the difference between a bad and a good work day. She's broken them down to 10:
The Overseas Cure for Health Care's Woes
by Bruce Phillips Tuesday Feb 16, 2010If broad health care reform fails — which looks more and more likely — what options will small businesses and their employees have to lower medical costs? Not many, unfortunately. But there is one increasingly popular option worth serious consideration: medical tourism.
Office Buzzwords We Love to Hate
by Paul Diamond Tuesday Jan 19, 2010We’re all guilty of using workplace jargon. What’s wrong with that? Well, try these reasons: expressions lose their meaning quickly; they irritate people (as in your boss or colleagues); they tend to be convoluted or indirect ways of saying something (what, exactly, is often a mystery as a result); they mean different things to different people; and cliches aren’t easily understood by international audiences.
