Holly is the CEO of The Human Factor, a management consulting firm whose clients range from startups to Fortune 100 companies including Google, the Coca-Cola Company and AT&T. Holly has 20 years experience advising companies on strategic planning, leadership, and management assessment and development. She is a frequent speaker, university lecturer and author of "More Than a Minute: How to be an Effective Leader & Manager in Today's Changing World." She's also a contributing author to "Shift Happens", due out in December 2009. Holly was previously president of The Ken Blanchard Companies, a global consulting and training firm, and LumMed, a biotech startup. She holds a Masters of Science in organization development from American University.

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• Re: What is one management "best practice" that you admire at your company, or someone else's?

  Friday Jan 29, 2010Get clear on what winning looks like!  Most individuals and organizations are running fast today.  But what race are they running and how will they know if they win?  If you are not clear on winning, your energy is highly likely to get diverted into