Jeremy Miller writes and speaks on how companies can build brands that sell themselves online. He is a regular contributor to a variety of publications including Selling Power, Contact Magazine and the Globe and Mail. He is frequently interviewed on television about the latest marketing and hiring trends.

Expert Answers

• Re: Will the iPad be useful as a business tool?

  Tuesday Mar 9, 2010As we look at tablets and the future of personal computing it is worth considering the Microsoft Courier.  It looks extremely powerful, and has very interesting applications for a business professional.  Engadget has a few videos at

• Re: Can an online presence make a successful business?

  Friday Mar 5, 2010Hi Barry,   An online presence is a must-have criteria for running a business today.  Many people won't consider you a viable option unless they can go to a well-thought out website that clearly articulates what you do, your value proposition and

• Re: Will the iPad be useful as a business tool?

  Friday Mar 5, 2010Hi Dustin,   I am quite excited about the iPad.  I think it has great implications for business.   Sales reps and field service reps may get the most out of the iPad.  A sales rep can use the iPad's simple touch interface to check inventory,

• Re: What do you think? Has the recovery begun?

  Monday Feb 15, 2010Hi Alice,   From my perspective, I think the recovery is well underway.  In Canada the past 4 of 6 months have shown positive jobs gains.  For example, Canada added 79,000 new positions in November and 43,000 in January.  It is quite striking to

• Re: Can you offer me some advice on my first business?

  Tuesday Jan 19, 2010Hi Andy,   Welcome to entrepreneurship.  It's a wonderful ride.   I echo Steve and Ira's comments.  Don't place restrictions on your newly formed business, and don't forget the power of marketing.   I suggest starting the marketing

• Re: How can I design my company around excellent customer experience?

  Friday Jan 15, 2010Hi Dustin   The answer lies in Purpose, Passion and Commitment.   Any organization can create outstanding customer experiences.  Many of the best restaurants I have been to, the ones that left a lasting memory, were small, independents.  The

• Re: Where is the best place to find a sales superstar?

  Friday Jan 8, 2010Now is a great time to hire.  With the high unemployment rate, there are a lot of good quality sales people on the market.   Be careful with the term "superstar."  The #1 indicator of a sales person's success is territory potential. This is

• Re: Where have you gotten your best sales leads?

  Friday Jan 8, 2010Hi Dustin,   Our best leads come from our website.  At LEAPJob, we have a 90% closing rate on these sales leads.   An effective lead generation program requires multiple touch points.  At any given time only 3% of your market is shopping for a

• Re: What is the process for choosing a name of a Product, Service, or Company?

  Wednesday Dec 2, 2009Hi Prithviraj,   Naming is challenging, especially when it comes to finding unique domain names.  It sometimes feels like everytime you find a great name the domain has already been registered.  The process is time consuming, but wortwhile.  When